Shipping policy
Shipping Policy
Free Shipping
We offer free shipping on all orders, worldwide. No minimum purchase required.
Order Processing
All orders are processed within 5–7 business days of purchase. Orders are not processed or shipped on weekends or public holidays. During peak seasons or promotional periods, processing times may be slightly longer — we appreciate your patience.
Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 5–10 business days |
| Expedited Shipping | 2–5 business days |
International Shipping
We ship to customers around the world. International delivery times vary by destination:
| Region | Estimated Delivery |
|---|---|
| Canada & Mexico | 7–14 business days |
| Europe | 10–20 business days |
| Asia Pacific | 10–20 business days |
| Rest of World | 14–30 business days |
Please note that international delivery times are estimates and may be affected by customs processing, local postal services, or other factors outside our control.
Customs, Duties & Taxes
For international orders, customs fees, import duties, and taxes may be applied by your country's customs authority. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before placing your order.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at support@voietravel.com with your order number. We'll work with the carrier to locate your shipment and find a resolution.
Questions? any shipping-related questions, reach out to us at support@voietravel.com.